Returns and Exchange Policy:

RETURNS POLICY:

Since we are a Small Home Grown Business, we do not take returns. However, if you have any issue with Size or Fit we will be more than happy to exchange the product for you.

REFUND POLICY:

Since we don’t offer Return’s on our products we will not be able to refund the amount to you.

EXCHANGE POLICY:

If you wish to exchange the product in terms of fit then-

  • You will have to raise an exchange request within 3 days of delivery.
  • You can log in to your Runi Story account and raise an exchange request.
  • Once the request is made, you can then ship the courier back to us at; 807, Siddhi Tower, Samarth Park, Adajan, Surat 395009.
  • Once you send the courier please share the receipt at +91 96864 10243.
  • Please ensure you pack the garment nicely to avoid any damages in transit.
  • Once we get the shipment we will check the garment and tags and if the garment is unwashed and used then we will notify you.
  • You can then discuss the fitting or sizing issue with our team.
  • Items on sale will not be applicable for exchange.
  • Discount coupons will not be applicable for exchange.